Refund & Return Policy

Last updated: 02-01-2026

We want you to be satisfied with your purchase. If you are not, you may return your order under the conditions below.

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1. Return Period

You may return your order within 14 days of delivery, in accordance with EU consumer law.

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2. Conditions for Returns

To be eligible for a return:

• The item must be unused and in original condition
• The item must be in original packaging
• Proof of purchase is required

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3. Return Process

To initiate a return, contact us via our website.
We will provide return instructions.

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4. Refunds

• Once we receive and inspect your return, we will process your refund
• Refunds are issued to the original payment method
• Processing time: 5–10 business days

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5. Return Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

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6. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos.
We will provide a replacement or refund.

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7. Non-Returnable Items

• Used or damaged items (not due to our fault)
• Items returned outside the return period